We ship to the continental United States
Orders are usually processed and shipped within 2-3 business days for all orders. Our website has free shipping on all items. Please contact us if you would wish to expedite your order.
Orders will be shipped using the following carriers
TForce World Wide LTL
If you have any further questions or requests please call 269-483-2249.
In the case a refund is necessary, the payment will be returned to the original card used for payment. The purchaser has 30 days to complete the return procedure. If items being returned are due to customer order error, there is a 10% restocking fee.
We are not responsible for the customer purchasing the wrong model, style, color, etc. If there is a manufacturer error, or you received the wrong item, please call us and we will gladly help you with these issues.
Please note: Shipping and handling charges are non-refundable for orders made in error. The customer is responsible for shipping charges to return the wrong items as well. Also, photos will be required for damaged products.
Johnson's Surplus will not accept items for return that have been used, and/or damaged. Items that have been installed or attempted to be installed are subject to a 50% restocking fee.
When returning an item please include the following information in the box:
Reason for return:
Make sure that any returns are packaged securely for transit back to our facility.
Please send your returns to:
12195 US HWY 12
White Pigeon, MI 49099
Please call us with any questions, we will be happy to assist you!